RESOURCES

Resources Hub

Looking for actionable ideas? Inspiration? Guidance? You've come to the right place.

Free guides you can use before your next stand-up

Short, practical tools built from what we see inside senior living communities. No vendor calls, no homework for your team.

The Salon Vendor Audit

A 15-statement self-check that shows what your current salon vendor is really doing for your building. In about 10 minutes, you will see where the arrangement creates extra work, puts resident satisfaction at risk, or leaves you without visibility.

About 10 minutes
A score that shows you where the friction is
No need to contact your vendor or involve your team

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The Salon Utilization Recovery Checklist

If your salon numbers have quietly dropped, this checklist walks you through exactly what to do today to bring them back. Twenty actions across five steps, each with a clear owner.

20 actions across five steps
An owner on every item: your vendor, the stylist, or you
A one-page planner for your first steps

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The Facility Engagement Rate Fast Track Guide

A 30-day plan to get more residents connected, without adding work to your team's plate. Learn how to measure your starting engagement rate and what one large operator did to build friendships first.

A simple way to find your engagement rate in 15 minutes
A four-week plan with 12 actions and clear owners
Ideas for making your weekly salon visit more social

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FROM THE BLOG

What we are seeing inside senior living

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Quality Service

The Administrator's Day That Never Should Have Been This Hard

Between resident complaints, vendor headaches, and billing you have to untangle, the day gets away from you fast. Here's why the chaos is a symptom of a bigger problem, and what it looks like when a vendor actually takes work off your plate.

Sep 22, 2026·Chantel Teague

Resident Experience

Every Family Complaint Started With a Resident Who Didn't Feel Heard

By the time a family member calls you, the problem already happened days ago in a chair down the hall. Learn how fixing the resident experience upstream stops the complaint before it ever reaches you.

Sep 15, 2026·Chantel Teague